What To Expect From Your Agent

The first thing I always tell new clients is that I am a Realtor, not a "House Salesman." Most people don't understand the difference, and view real estate agents in much the same manner as lawyers and used car salesmen.

The truth about my industry is that a great agent, focused solely on the welfare of his/her client, makes the process seem effortless and pain-free, whereas a poor agent, more concerned with their own welfare, can turn the dream of home ownership into a nightmare. It is extremely important, therefore, that you understand the role of an agent, and use care and consideration when choosing one.

Lets start with real estate agents vs. Realtors.

All Realtors are real estate agents, but not all real estate agents are Realtors. Anyone who has been licensed by the state to practice real estate is a real estate agent. Realtors, on the other hand, are members of the National Association of Realtors, and have sworn to practice their trade ethically, following the carefully crafted guidelines of that organization.

Simply stated, a real estate agent represents you to a third party, a buyer or seller, keeping the protection of your interests as their primary goal. Of all issues that arise during a normal real estate transaction, the agent's commission is of the least importance. Remember also, that the agent works for you, and must abide by your decisions, as long as those decisions are not illegal or blatantly unreasonable.

A good agent will meet with you first to gain a better understanding of your needs. In the course of that initial meeting, the agent should review the current market conditions, the intricacies of your particular transaction, and the probable issues that may confront you as the process moves forward. When you leave that meeting, you should be thoroughly comfortable with your knowledge and expectations of the upcoming transaction.

Above all else, communication is the key. You should be kept up to date on the most recent issues concerning your deal, and should express to your agent any questions or concerns that you may have. Your agent should advise you on issues that fall within his/her area of expertise, but should never tell you what to do, or lend advise on issues outside of their scope (ie; taxes, mortgages, title, etc.).

Finally, like any relationship, some are better than others. If you find yourself questioning the agents commitment to your transaction, discuss it with them, and if you are still not satisfied, find another agent.